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HSA News
Housing Professional Receives Professional Service Coordinator Designation
Worthington, OH, September 10, 2026 — On August 25, 2026, Nashelle Keenan, was conferred as a Professional Service Coordinator (PSC).
The PSC designation is awarded by the American Association of Service Coordinators (AASC), a national not-for-profit membership organization that provides leadership, education, training and advocacy for service coordinators and other housing professionals. Service coordinators support older adults, families and persons with disabilities in affordable housing properties by assessing their needs and linking them to resources, facilitating programs on topics such as job training or health and wellness, and helping them achieve economic stability.
Recipients of the PSC designation complete more than 35 hours of intensive training followed by a comprehensive exam on topics including diversity, screenings and assessments, conflict resolution, mental health issues and ethics. The program is offered through AASC’s collaboration with The Ohio State University, College of Medicine's Office of Geriatrics and Gerontology.
The Professional Service Coordinator designation represents a high achievement for housing professionals. By completing the program, recipients have demonstrated their dedication to continuing education, professionalism and the people they serve.
Contact:
Melody Cardenas
Senior Director of Professional Development American Association of Service Coordinators
(614) 848-5958, ext. 102
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Housing Services Alliance
Housing Services Alliance is 501(c)(3) nonprofit housing corporation specializing in developing and preserving affordable housing and coordinating tenant services for low- and moderate-income households, seniors, and special needs populations.
Founded in 2003 by civic leaders with varied backgrounds, HSA's mission is to preserve and develop the vibrant neighborhoods of which we are a part, including the development of quality, affordable housing and providing services that improve the quality of life of every disadvantaged resident.
HSA is currently in a nine-state area from Michigan to Maryland and maintains an executive office in Delaware, Ohio.
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